I need a solution to my problem with connecting to World of Warcraft?
I am having issues connecting to World of Warcraft. I previously played the game for a year but cancelled my accts. because of money issues. Now I have paid on my acct. but when I try to login I get hung up on "connecting". I have called blizzard 4 times now and done everything from turning off my security software, running a tracert, emptying cache etc. I am really getting frustrated. Has anyone else had to deal with this issue?
I am going to assume that you are not using a dial-up connection and are already able to connect to the internet normally using a web browser.
Usually when this happens to me it is because the realm is down. You can check the status of the realm you are using here:
http://www.worldofwarcraft.com/realmstatus/
In other cases, it might be the router you are using. Since we can rule out security software because you have tried disabling it, the next step would be would be checking your operating system security. By default, they are usually pretty lenient on allowing programs such as WoW to connect properly. So that would bring you to the next level of security: your router (if you use one). Try connecting your wide area network (WAN) line directly into your computer and see if you have problems connecting then. This method can be risky as the level of security is greatly reduced, but if you are able to connect without your router, then it is your router that is preventing you from connecting. This page will provide you with knowledge on how to configure your router so that WoW connects properly:
http://us.blizzard.com/support/article.xml?articleId=21015&categoryId=2329&parentCategoryId=&pageNumber=1
If you are still having problems, try contacting your ISP for assistance.
Check your fire wall and other internet secruity programs if thier is a problem with that you can go on blizzard support and their is an acticle or two about it. If u have wireless internet their might need to change the settings for it to let u run WoW. If nothing works be sure and check for any patches or uptades you might need…. good luck problems with wow like these are messy
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I am going to assume that you are not using a dial-up connection and are already able to connect to the internet normally using a web browser.
Usually when this happens to me it is because the realm is down. You can check the status of the realm you are using here:
http://www.worldofwarcraft.com/realmstatus/
In other cases, it might be the router you are using. Since we can rule out security software because you have tried disabling it, the next step would be would be checking your operating system security. By default, they are usually pretty lenient on allowing programs such as WoW to connect properly. So that would bring you to the next level of security: your router (if you use one). Try connecting your wide area network (WAN) line directly into your computer and see if you have problems connecting then. This method can be risky as the level of security is greatly reduced, but if you are able to connect without your router, then it is your router that is preventing you from connecting. This page will provide you with knowledge on how to configure your router so that WoW connects properly:
http://us.blizzard.com/support/article.xml?articleId=21015&categoryId=2329&parentCategoryId=&pageNumber=1
If you are still having problems, try contacting your ISP for assistance.
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Have you tried reinstalling or maybe even trying a different Internet Provider
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