Problems connecting to the internet through a router?
I am running windows XP and I am trying to connect to the internet through a linksys router. The computer connects to the router, but I am unable to connect to the internet. Any thoughts?
RUN "CMD" in the start menu, and then type "ping yahoo.com" and then "ping 206.190.60.37"…it will help determine whether you really ARE connected or not…if you can ping the #’s but not yahoo.com, then it is a problem that needs to be taken up with your provider to get the "DNS SERVERS"…in other words, your computer is connected, but the information it’s sending and recieving is not being interpretted properly so that your computer and your internet provider’s computer are communicating in the same "language"… if you get 4/4 lost both ways, then you may also want to check to make sure that your modem allows your router to connect without restrictions…DMZ may be needed so you can try contacting your provider’s technical support…although during the day works best as you will have a better chance of getting someone who speaks english without a heavy accent…(good ol’ outsourcing…) anyways…try those things…see if it works…and then if the problem still persists…it may just be the router is bad or that it is not compatible with your wireless…check if it’s B or G or B/G or that other one…can’t remember it at the moment, but more than likely you need to make sure that they ARE compatible as well…
we have trouble with our router some we usually unplug it for 60 seconds or a little more and plug it back in
hope this helps!
References :
RUN "CMD" in the start menu, and then type "ping yahoo.com" and then "ping 206.190.60.37"…it will help determine whether you really ARE connected or not…if you can ping the #’s but not yahoo.com, then it is a problem that needs to be taken up with your provider to get the "DNS SERVERS"…in other words, your computer is connected, but the information it’s sending and recieving is not being interpretted properly so that your computer and your internet provider’s computer are communicating in the same "language"… if you get 4/4 lost both ways, then you may also want to check to make sure that your modem allows your router to connect without restrictions…DMZ may be needed so you can try contacting your provider’s technical support…although during the day works best as you will have a better chance of getting someone who speaks english without a heavy accent…(good ol’ outsourcing…) anyways…try those things…see if it works…and then if the problem still persists…it may just be the router is bad or that it is not compatible with your wireless…check if it’s B or G or B/G or that other one…can’t remember it at the moment, but more than likely you need to make sure that they ARE compatible as well…
References :
Former Technical support for TV/INTERNET/VOIP PHONE