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trouble connecting 2wire dsl modem online……..all lights are solid green?

I just bought a 2Wire 1800HG WIFI Wireless 802.11 Modem Router AT&T DSL. After some configuration on the setup page, I managed to get all the lights on the modem solid green. I am also able to connect my Playstation 3 online through the modem.

But when I try to connect online with my computer, it gives me a "connecting through WAN miniport (ppoe)" message then just stalls.

I was trying to connect through the same connection I had made from my SBC speedstream modem. Im wondering if I need to delete that and configure a new network connection and how I would go about doing that.

Help?
I was using my speedstream modem before which works/worked fine so I dont think its an ISP or computer problem.

call your ISP customer care line… that’s what they’re there for

This entry was posted on Monday, February 8th, 2010 at 10:38 am and is filed under connecting dsl. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

4 Responses to “trouble connecting 2wire dsl modem online……..all lights are solid green?”

  1. call your ISP customer care line… that’s what they’re there for
    References :

  2. I had this problem before.
    if everything is ok in the lights of the modem, the problem might be at your pc (sometimes when two antiviruses are working together > you must uninstall one).
    Or try to restore your pc (2 days or more).

    Hope this solution is helpful :)
    References :

  3. DONT LISTEN TO ANNIE, SHES A N00B. IF YOUR PS3 CONNECTS WITH NO PROBLEM, THEN THERES NO REASON TO CALL YOUR ISP, CAUSE THE PROBLEM IS NOT WITH THEIR EQUIPMENT. THEY DONT FIX YOUR SHlT. IF ANYTHING, CALL A COMPUTER STORE, OR YOUR COMPUTER MANUFACTURER.
    References :

  4. Check out this stie… http://mybroadband.co.za/vb/archive/index.php/t-11484.html
    References :

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