Having problems connecting to Orange Broadband?
We recently switched to Orange (from BT) and it has proved to be nothing but a nightmare. After waiting several weeks for our account to be activated we are now unable to connect.
The live box has yet to be delivered, but I have been trying to connect with my old speedtouch USB modem (both lights are green when we plug it in). I have entered our username & password and when I try to connect it gets up to the ‘verifying username and password’ and gets no further… remote computer not responding.
Any idea what the problem could be, and if there are any settings we need to change to get connected.
If you think you have a problem, my son took out a contract on a mobile phone with orange. After going on the Internet he was assured that Orange had 3 bar coverage of our post code. No way he got ziltch.
After much toing and froing to the shop and orange direct he had to cancel the contract.
The coverage map still shows that we have coverage….Not so. Advice cancel.
If you think you have a problem, my son took out a contract on a mobile phone with orange. After going on the Internet he was assured that Orange had 3 bar coverage of our post code. No way he got ziltch.
After much toing and froing to the shop and orange direct he had to cancel the contract.
The coverage map still shows that we have coverage….Not so. Advice cancel.
References :
Experience.