How do i connect to the internet via wireless? I can connect to router but not the internet?
Posted on March 15th, 2010 by admin
Hi! Hope someone can help me out.
Ive recently signed up for ADSL2 & ordered a wireless modem. I recevied the modem yesterday. I can connect to the internet via my PC (Connection VIA USB) but have been unable to connect via a wireless connection on a laptop.
I have been able to make the connection to the router/modem but have not been able to comunicate?
The modems a netcomm NBPlus4W & the laptops an Acer aspire if that helps.
Any help would be muchly apreciated!
Thanks!
The wireless card was the default card in the laptop. Im just using windows to try and connect.
I had the same problem and so did my neighbor. The fixes were different for the two of us. For mine I called Tech support for the ISP (Verizon 800-567-6789) and they walked me through bridging the modem. Then I shut down everything, taking the power away from the Modem and the Router to make sure the booted from scratch, then started them in the following order: Modem (wait about 60 seconds until it is completely on), Router (wait about 30-40 seconds), then a computer.
For my neighbor it was similar except his Router needed to be accessed first (no changes were made to it) then the configuration was saved. After all of this everything was rebooted just as stated above. Verizon (his ISP also) walked me through this.
So my advice is if a reboot doesn’t fix it…Call Tech Support, it will be a Pain but they probably have dealt with this before.
Good Luck.